Check your bag against this list before the courier arrives. When in doubt, leave it out - or ask us first.
These items cannot travel in any BagBird shipment, in any quantity, to any destination.
Loose lithium batteries & power banks
Including spare laptop or camera batteries not installed in a device.
Aerosols
Deodorant sprays, hairspray, spray paint and any pressurised can.
Flammable liquids & gases
Fuel, lighter fluid, camping gas, paint thinners, nail polish remover.
Weapons & ammunition
Firearms, ammunition, knives intended as weapons, pepper spray.
Illegal drugs & narcotics
Including substances legal at origin but illegal at the destination.
Cash, jewellery & high-value valuables
Currency, precious metals and stones, watches - these can't be covered.
Perishable food
Fresh, chilled or frozen food of any kind.
Liquids over 100ml
Per courier rules for checked items - decant or leave them behind.
These items may be allowed with conditions. Check the rules for your destination during booking, or email us before you pack.
Medication
Allowed with a copy of the prescription in the bag; check destination import rules for controlled medicines.
Electronics with installed batteries
Laptops, cameras and phones with the battery installed are allowed, but you must declare them in the contents.
Alcohol
Destination-dependent: some countries prohibit it entirely, others limit quantity and require duty to be paid.
Wooden items to Australia & New Zealand
Strict biosecurity rules apply - untreated wood, wicker and some sports equipment may be quarantined or destroyed.
You can pack these, but they are excluded from full-value protection and from the carrier's basic liability: if they are lost or damaged in transit there is no compensation. Send them at your own risk, packed with generous cushioning, or find another way to move them.
Everyday luggage contents (clothing, shoes, books, toiletries in sealed containers under 100 ml, bedding, toys) are covered as normal. Declare the value of each bag honestly at booking: claims are settled against the declared value, up to the cover you chose.
Prohibited items found at collection or within the carrier network will be refused or returned at the customer's cost, and shipping them may void any protection on the shipment. If you're unsure about a specific item, contact us before booking.
